Documentation Specialist

з/п не указана

Требуемый опыт работы: 1–3 года

Полная занятость, полный день

Wrike is a leading project collaboration cloud software with an innovative product that helps thousands of customers in 130 countries manage their projects, businesses, and employees.

It is loved by global brands like Google, Airbnb, Western Union, Kaspersky Lab, Dell, Siemens, Tiffany&Co, and startups around the world.

What will you do

  • Work closely with Sales and Support teams on escalations for billing issues in a timely manner;
  • Assist with processing invoices for customers;
  • Design and implement reports that track key order-to-cash metrics and provide actionable insights;
  • Recommend, oversee and help implement improvements to our data collection and reporting methodologies in our billing system (Zuora & Netsuite);
  • Manage Revenue Operations from billings to cash application, to collections and ensure a high degree of accuracy;
  • Interact with the data team to ensure appropriate reporting of revenue data;
  • Communicate with customers actively to ensure alignment on commercial arrangements;
  • Pull, review and analyze data related to revenue contracts;
  • Temporary contract for 1 year with the possibility of extension;
  • The schedule is evening shift: 1:30pm - 10:00pm, Monday-Friday.

What we are looking for

  • Bachelors Degree / Masters Degree is preferable;
  • Economics/Law education is preferable;
  • Excellent written communication skills in English;
  • MS Excel proficient;
  • Highly detail-oriented and organized and extremely driven;
  • Excellent customer service skills;
  • Strong acumen in revenue recognition or business concepts;
  • Ability to work independently, as well as part of a team, on multiple projects simultaneously;
  •, Zuora & Netsuite knowledge a plus.

Benefits while working from home

White salary and flexible work schedule

English classes (also with a native speaker)

Zoom parties with food and drinks delivery

Online yoga classes

Meal compensation

Option to work at the office

Advanced medical insurance for children and spouses as well

Relocation bonus for candidates moving from other cities

Workplace amenities delivered to your door

Ключевые навыки

Английский — B2 — Средне-продвинутый
MS PowerPoint
Деловая коммуникация
Data collection
Ведение отчетности
Электронный документооборот
Автоматизация документооборота
первичная обработка документации
Предварительное рассмотрение документации
регистрация документации
Деловая переписка
Работа в команде
Английский язык

Вакансия опубликована 12 апреля 2021 в Санкт-Петербурге

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